Camera not in hand, any method to find SN?

Or maybe there might be an S/N listed on the paper or electronic invoice when you originally bought it, if that's archived somewhere easily retrievable among other docs that came with you when you moved?

Alternatively, you wouldn't really have to pinpoint exactly which is the camera you sent in but just prove that it was different from what they returned. Might the numbering of the filenames provide any evidence that it's not the same camera, eg the very last shots you took just before sending it off where at say DSC00123 but you got back a camera that has the count at DSC08765?

Edited by pdeley - 04 March 2012 at 19:43

cameratrace.com

There is a free trace option by uploading a image taken with that camera... havn't tried

Unfortunately Sony does not embed camera serial numbers in the image. So cameratrace.com won't work for us Sony users

Hello again all. There's ample evidence aside from the SN that this isn't my camera (actuation count, firmware version, numerous pictures including one taken immediately before I boxed it back up - as well as the fact that my camera worked before I sent it in). I'm going to see how everything works out before I dispense with the details. I'm just hoping that things will work out ok.