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NYC Sony repair - PhotoTech - any experiences?

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feinberj View Drop Down
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Post Options Post Options   Quote feinberj Quote  Post ReplyReply Direct Link To This Post Topic: NYC Sony repair - PhotoTech - any experiences?
    Posted: 23 November 2016 at 15:06
I would like to have my a900 and my SAL2470Z lens repaired - they have been "broken" for the past year. The a900 works fine with screw-drive lenses but not with my SAL2470Z & SAL70300G SSM lenses.   The SAL2470Z won't work with my a900, the a99 floor model at B&H, and my a700. Really weird. Maybe a blown chip in both the a900 and also the lenses? I have been reluctant to pack it up and ship it away, so I've just been using it with the 85mm Zeiss.

So now I see that Sony recommends PhotoTech for NYC area repairs:

https://esupport.sony.com/US/p/service.pl

Has anybody used PhotoTech in the past?

http://www.phototech.com/

Thanks,

John F
Montclair, NJ
 



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momech View Drop Down
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Post Options Post Options   Quote momech Quote  Post ReplyReply Direct Link To This Post Posted: 23 November 2016 at 18:19
There's a Dyxumer that used them in the past - vbpholaw - but he hasn't been active here for some time. He's still in the members list so you might try sending a PM. Don't remember if his personal EMail is listed.
It's never too late to have a happy childhood.
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pakodominguez View Drop Down
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Post Options Post Options   Quote pakodominguez Quote  Post ReplyReply Direct Link To This Post Posted: 24 November 2016 at 16:04
on small cameras only (A RX100)
They are fine, not necessarily cheap.
If you live in the city, is probably better to go with them because you can see their faces, than sending your camera to Precision...
-------------------

Pako Dominguez
www.pakodominguez.photo/blog
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Maxxuman View Drop Down
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Post Options Post Options   Quote Maxxuman Quote  Post ReplyReply Direct Link To This Post Posted: 24 November 2016 at 17:26
They have a much better reputation than Precision. There's one tech there who deals with Sony gear.

I took my A77 in when it died a couple of months back (it just shut off and was completely unresponsive thereafter). When told what was happening the Sony tech said that the problem was almost certainly a blown main circuit and he quoted around $500 to replace it. Since I had 130,000 shutter actuations I decided not to bother and have been using my A700 since, until I can afford a used A99.
Barry
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feinberj View Drop Down
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Post Options Post Options   Quote feinberj Quote  Post ReplyReply Direct Link To This Post Posted: 20 April 2017 at 20:00
I've made a separate post today regarding my dead SAL2470Z lens, which is (finally) on its way to complete repair. But I wanted to add a positive note to this thread as well. I brought my a900 & SAL2470Z to Precision to have it fixed, mainly because the issue was very complicated to explain so I wanted to be able to show it to somebody rather than just trying to write something down.

They have repaired the lens and the camera. Both ended up having bad boards, and the lens board refried my camera board after they fixed the camera. My lens also fried 3 of their test bodies as well, but I digress. They figured out this was happening, primarly because they did careful testing. They didn't just turn on the camera, say "hey it's working" and leave it at that. The problems didn't crop up until they had tested it for longer periods of time. Based on comments I've heard about repair facilities in Connecticut and elsewhere, I would not have been surprised if such other places would have done only basic testing and then sent my camera back to me ready to break a second time.

So, I wholeheartedly recommend Phototech. I would go back to them. Hopefully, though, I won't have to! :)
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