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Anyone here own a Memento Smart Frame?

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kgivens View Drop Down
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Post Options Post Options   Quote kgivens Quote  Post ReplyReply Direct Link To This Post Topic: Anyone here own a Memento Smart Frame?
    Posted: 26 February 2020 at 21:46
Looking for someone who, liked me, dropped some serious coinage on this big, beautiful, exhibition-quality digital picture frame, only to have it turned into a $900 useless paperweight when the manufacturer went out of business and switched off their file servers, instantly making it impossible to upload photos into the frame. Anyone else here who lived through this nightmare? Does your frame still work? If so--- what's your secret?

For the uninitiated, the Memento was (and is---I believe) the only large format, high-resolution (4K) LCD display that had a 3:2 aspect ratio--- the exact shape of an image taken with a full-frame DSLR camera. As such it was a phenomenal tool for displaying large numbers of DSLR photos without cropping or putting ugly black "spacer bars" around your pictures.

Lately I've been snooping around hacker forums and after having seen the highly interesting site called OpenFrame.io, I have concluded that my seemingly dead Memento might be resurrect-able. I'll be dismantling my Memento with the help of my electrical engineer brother in the next few days. If we can disable the current processor that compels the frame to aimlessly search the Web for the missing mothership server, it's possible that programming and installing a simple hobbyist mini-PC like the Raspberry Pi Zero might be able to put a new brain into this expensive hunka junk and save the day.
 



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sybersitizen View Drop Down
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Post Options Post Options   Quote sybersitizen Quote  Post ReplyReply Direct Link To This Post Posted: 27 February 2020 at 02:45
I've never heard of that until now ... but it's a sad story. One would think such a gadget would also come equipped with a USB port or SD card reader for storing and displaying files locally. No? Anyway, good luck in your quest.
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kgivens View Drop Down
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Post Options Post Options   Quote kgivens Quote  Post ReplyReply Direct Link To This Post Posted: 27 February 2020 at 05:26
Thanks. The Memento in fact has two USB ports on the back, but simply plugging a thumb drive containing photos into either of them doesn't work. There are no other inputs visible. There's a reasonably good chance there may be some kind of HDMI input hidden inside the back cover, and if so, that's where we will probably find the existing control module for this device. I'll know more about that after the upcoming post-mortem.

Searching YouTube yields a few very nerdy videos describing how to turn computer monitors into self-contained digital picture frames. This involves programming very small computer units (i.e. the so-called Raspberry Pi) and attaching them to an available HDMI port on said monitors. These videos are hopeful proof of concept that my Memento might be salvageable.
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Phil Wood View Drop Down
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Post Options Post Options   Quote Phil Wood Quote  Post ReplyReply Direct Link To This Post Posted: 27 February 2020 at 11:27
Have you tried connecting it to a PC via the USB ports? It might appear as a peripheral.
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Miranda F View Drop Down
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Post Options Post Options   Quote Miranda F Quote  Post ReplyReply Direct Link To This Post Posted: 05 March 2020 at 16:29
There appears to be an Apple ap for this but I have no idea if this is the same frame as you have (or indeed if it will do what you want).
Miranda F & Sensorex, Sony A58, Nex-6, Dynax 4, 5, 60, 500si/600si/700si/800si, various Sony & Minolta lenses, several Tamrons, lots of MF primes and *far* too many old film cameras . . .
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Post Options Post Options   Quote kgivens Quote  Post ReplyReply Direct Link To This Post Posted: 05 March 2020 at 18:27
Hi Fred, and thanks for your help. I am aware of that app, and it is for my frame. However, I've tried all of the available Memento apps out there (I'm aware of 3--- one for Android, one for ipad/iphone/mac, and one for Windows PCs) and none of them work for me. Each of the apps permits me to do the initial setup on the frame (assigning the frame a network name, connecting the frame to my wireless home network), but anything past that point is a brick wall. When I try to interact with the frame to start uploading photos, all of the apps produce the same error message--- "frame cannot connect to server" or words to that effect. And there are no other options left at that point.

My experience seems to be shared with many others, judging from comments on the web, but here's the strange part: so far I've found three people who who tell me their Memento frames are working normally and permitting them to upload photos as usual. How is it that my frame needs to find a server (and can't) and these working frames are working just fine? Perhaps some of the newer Memento frames had newer firmware installed which works differently (and better) than whatever firmward I have on my frame.

I even tracked down an email address for the former president of Memento and politely but desperately begged him for some troubleshooting advice. No reply.

Insanely frustrating situation.
 



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Miranda F View Drop Down
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Post Options Post Options   Quote Miranda F Quote  Post ReplyReply Direct Link To This Post Posted: 11 March 2020 at 15:41
... Or older firmware
Or maybe they have a different server address listed and that one works.

Oh, and it's not Fred, btw. No connection at all with Fred Miranda.
Poor choice of name by me, but it's too late to change now. (The Miranda 'F' was my first decent camera).
Miranda F & Sensorex, Sony A58, Nex-6, Dynax 4, 5, 60, 500si/600si/700si/800si, various Sony & Minolta lenses, several Tamrons, lots of MF primes and *far* too many old film cameras . . .
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Post Options Post Options   Quote kgivens Quote  Post ReplyReply Direct Link To This Post Posted: 20 April 2020 at 06:01
IMPORTANT UPDATE---I was able to get my Memento Smart Frame working! The fix was updating the frame's firmware. This solution was presented to me by a thoughtful contributor at another photography forum that I frequent. I looked high and low on the 'net for the last several months hoping to find just such a firmware update, but it was too well-hidden for me to find on my own, apparently.

Anyway... if any of you have a non-functional 35" Memento Smart frame that gives you a "cannot connect to internet/servers" error message every time you try to upload photos. here is the link to the fix---firmware version 6.02, downloadable here:

https://drive.google.com/file/d/188O6Ahh2hpMBx9X2jz4_bkO_o7LyzaAW/view?usp=sharing

Note: I believe this update is SPECIFICALLY for the 35" frame, not the smaller model.

Good luck all---
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