FAQ FAQ  Forum Search   Events   Register Register  Login Login

Does SONY give international warranty on their lenses?

Page  <123
Author
analytical View Drop Down
Senior Member
Senior Member

Joined: 30 January 2007
Country: United States
Location: Texas
Status: Offline
Posts: 3069
Post Options Post Options   Quote analytical Quote  Post ReplyReply Direct Link To This Post Posted: 13 April 2015 at 18:19
Originally posted by eccl eccl wrote:

/pdf/eguarantee_info.pdf]Sony European Guarantee PDF[/URL]
So it appears Zeiss FE lens purchased in Canada also include guarantee for Europe.
An alternative explanation would be that this lens is a gray market import. The Sony warranty might be good only in Europe.
12mi SW of Glen Rose,TX
photos
equipment
 



Back to Top
Xmilehigh View Drop Down
Senior Member
Senior Member

Joined: 06 October 2008
Country: United Kingdom
Location: Bristol
Status: Offline
Posts: 254
Post Options Post Options   Quote Xmilehigh Quote  Post ReplyReply Direct Link To This Post Posted: 13 April 2015 at 18:31
Hi,

A few years back I purchased a 70-300 G in the USA, said lens had to be repaired due to a squeak when focusing after about 10 or 11 months. Sony repaired the lens under warranty in their U.K repair center with no fuss at all.

Shame that appears to be changing

Edited by Xmilehigh - 13 April 2015 at 18:34
Back to Top
addy landzaat View Drop Down
Senior Member
Senior Member

Joined: 22 April 2006
Country: Netherlands
Location: Netherlands
Status: Offline
Posts: 9414
Post Options Post Options   Quote addy landzaat Quote  Post ReplyReply Direct Link To This Post Posted: 13 April 2015 at 20:02
I don't know what you consider "a few years back" but the post mentioning the change in policy was from 2010.
Why not follow me on Instagram? @Addy_101
Back to Top
eccl View Drop Down
Admin Group
Admin Group

Joined: 07 December 2005
Country: Canada
Location: Canada
Status: Offline
Posts: 757
Post Options Post Options   Quote eccl Quote  Post ReplyReply Direct Link To This Post Posted: 19 April 2015 at 14:39
Originally posted by analytical analytical wrote:

Originally posted by eccl eccl wrote:

/pdf/eguarantee_info.pdf]Sony European Guarantee PDF[/URL]
So it appears Zeiss FE lens purchased in Canada also include guarantee for Europe.
An alternative explanation would be that this lens is a gray market import. The Sony warranty might be good only in Europe.

I bought the lens from a retail store (Sony Authorized dealer) and inside the box, it has both the Canadian warranty card as well as the European warranty card. It is not a gray market import.
16/2.8 24/2.8 28/2 28/2.8 35/2 50/1.4 50/1.7 50/2.8 85/1.4 100/2 100/2.8 180/3.5 200/2.8 300/4 400/5.6 500/7.2 500/8

Zoom, TC and other lenses too numerous to list!
Back to Top
Blutengelnouta View Drop Down
Senior Member
Senior Member

Joined: 24 April 2014
Country: Sweden
Status: Offline
Posts: 286
Post Options Post Options   Quote Blutengelnouta Quote  Post ReplyReply Direct Link To This Post Posted: 22 May 2015 at 13:28
Bought a LA-E4 today and the warranty card specifically says that its only valid in Japan, about what one can expect from Sony these days with their special Japanese firmware and what not on the cameras.

I wonder if its still possible to get an international warranty if one asks at one of their stores. Osaka is 30 minutes away by train but I'm quite busy before going home to the mother country and wonder if its even worth to consider.

Creds to Tamron for giving out international warranties as soon as one emails them.
*Sony A7, A77, RX100M3
*15+ A-mount lenses
*20+ legacy lenses
Back to Top
revdocjim View Drop Down
Moderator Group
Moderator Group

Joined: 11 September 2006
Country: Japan
Location: Mt. Akagi
Status: Offline
Posts: 8608
Post Options Post Options   Quote revdocjim Quote  Post ReplyReply Direct Link To This Post Posted: 22 May 2015 at 14:32
Sony does offer their export models for tourists but only at larger stores. Prices tend to be a bit higher but the benefit is international warranty and menu language options for cameras.
Gallery A7S, A7Rii, Batis 18/2.8, 25/2 Sony 35/2.8, 55/1.8, 90/2.8M, 24-105/4, Minolta 135STF, 200/2.8 Blog
 



Back to Top
Pirate View Drop Down
Senior Member
Senior Member

Joined: 16 May 2007
Country: United Kingdom
Location: Liverpool
Status: Offline
Posts: 5735
Post Options Post Options   Quote Pirate Quote  Post ReplyReply Direct Link To This Post Posted: 04 June 2015 at 19:07
Originally posted by kris kris wrote:

Hi everybody,

Iím going to US for a few weeks and Iím planning to buy Carl Zeiss 16-80/3.5-4.5 lens there. Itís going to be 30% cheaper than a regular price in Poland so it seems to be a good idea. Although Iím a little bit afraid that a sample Iíll get can have some defects that I will not be able to find out before coming back. Thatís the reason I would like to know if I buy a lens there I can have it fixed/replaced for free in Poland (in other words, is US warranty also valid in Europe)?
Thanks for answer.

Kris


Ahoy Kris!

Did you contact your regional Sony agent and ask them? It would've been quicker and the reply would be from the horses mouth thereby no second guessing. Seems like the logical thing to do
Back to Top
AutumnRose View Drop Down
Senior Member
Senior Member

Joined: 11 June 2011
Country: United States
Location: Oak Creek, WI
Status: Offline
Posts: 1023
Post Options Post Options   Quote AutumnRose Quote  Post ReplyReply Direct Link To This Post Posted: 05 June 2015 at 04:09
Pirate,
You know he asked the question in 2007 and hasn't logged in to the forum since 2011. I don't think you'll get an answer.
Kathi
A900, A77, A37, A700, A580, A300, NEX6, 800si, Maxxum 5 and a few lenses
Back to Top
Dyxum main page >  Forum Home > Equipment forums > Sell / Buy equipment > External Sales & Discussion Page  <123

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.063 seconds.

Monitor calibration strip

Dyxum.com - Home of the alpha system photographer

In memory of Cameron Hill - brettania

Feel free to contact us if needed.