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From Russia with No Love

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ricardovaste View Drop Down
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Post Options Post Options   Quote ricardovaste Quote  Post ReplyReply Direct Link To This Post Topic: From Russia with No Love
    Posted: 10 February 2020 at 14:05
Hey all...

So I sent something to a good friend of ours who lives in Amsterdam recently. I used Royal Mail Tracked/Signed service, as I have done probably hundreds of times without issue before... I know there is a case for "paying more" for a courier, but for what it is, it would be x5 the price, and so I do what most would do. And this is the situation I'm at, so let's continue...

It was VERY clearly labeled and dispatched to Amsterdam, Netherlands (as confirmed by the receipt as well). I checked the tracking the next day and it didn't seem correct. It sent me to a RUSSIAN postal service tracking system.

A couple of days later I contacted the Royal Mail and they confirmed the error had happened. It has been sent to Russia by mistake. They apologised, and said these things usually get picked up and re-routed to the destination.

The problem is it's been in the Russian system for over a week now, passing through multiple sorting offices, now arriving at Orenburg, which is closer to Kazakhstan than it is Moscow, let alone Amsterdam...

It has arrived at a post office in Orenburg, 'ready for collection or delivery'.

Apparently it'll be there for 30 days before being returned to sender. Assuming no one collects it / they deliver it.

It seems quite absurd that it has gone through so many check points and nobody has even looked at the address on the damn thing... So at this point I am not hopeful at all, and I wouldn't even be too surprised if it ends up being delivered to someone over there (even though none of the address relates to any russian address).

I guess I'm just wondering if anyone has had any experiences with Russian post recently? Any experiences to share? It's been probably over ten years since I've sent something to Russia - and that was actually labeled to go there.

Thanks,
Richard
I photograph the moments in people's lives that mean the most to them: Richard Harris Photography
 



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addy landzaat View Drop Down
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Post Options Post Options   Quote addy landzaat Quote  Post ReplyReply Direct Link To This Post Posted: 10 February 2020 at 18:38
I checked, but there seems to be no Amsterdam in Russia, there is one in South Africa though

Without kidding, is there no barcode on the parcel? How could it go to Russia? I cannot help you with any experience with the Russian postal service, sorry. I am just flabbergasted that this could happen. Can Royal Mail not contact the Russian postal service and ask to send it back?

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stiuskr View Drop Down
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Post Options Post Options   Quote stiuskr Quote  Post ReplyReply Direct Link To This Post Posted: 10 February 2020 at 23:11
The barcode is the problem as that's the only eyes that are looking and deciding where next.
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Mark Twain View Drop Down
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Post Options Post Options   Quote Mark Twain Quote  Post ReplyReply Direct Link To This Post Posted: 11 February 2020 at 09:01
Bad luck that this happens to you and even more bad luck that it went to far estern Russia. I've never had problems sending parcels to or receiving parcels from Russia so postage service seems quite okay. It only appears to be a bit slower but given the sheer size of the country this is understandable.

I hope the parcel finds its way back to you or to the intended recipient.
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ricardovaste View Drop Down
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Post Options Post Options   Quote ricardovaste Quote  Post ReplyReply Direct Link To This Post Posted: 11 February 2020 at 09:59
Sadly, it was delivered yesterday to a strangers address in Orenburg. I asked the RM to reach out and help with contacting, or do SOMETHING, but they said they couldn't...

Whilst the parcel had my return address and the real address, the note inside left no other contact details (as it was for a friend, they know how to contact me), so unless some enormous effort of human kindness comes into place, I have no hope this will ever come back to us.

It was a handmade kitchen knife, it took several days worth of work to make, and it was for a birthday gift for our friend. . I'll get some money back, sure, but money doesn't really mean anything with these things...
I photograph the moments in people's lives that mean the most to them: Richard Harris Photography
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ricardovaste View Drop Down
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Post Options Post Options   Quote ricardovaste Quote  Post ReplyReply Direct Link To This Post Posted: 11 February 2020 at 10:01
Originally posted by stiuskr stiuskr wrote:

The barcode is the problem as that's the only eyes that are looking and deciding where next.


I did wonder this but it also seems unlikely. I entered the address in the machine myself, printed the barcode, and it says "Netherlands" on my receipt. Unless the machine massively malfunctioned and somehow printed a Russian barcode, and managed to hide that from me, it seems unlikely. But, I guess some version of this is the only real answer... the barcode must have been registered incorrectly in some way at some point that meant it went to Russia.
I photograph the moments in people's lives that mean the most to them: Richard Harris Photography
 



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AudioDoc View Drop Down
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Post Options Post Options   Quote AudioDoc Quote  Post ReplyReply Direct Link To This Post Posted: 11 February 2020 at 17:49
Richard,

Very sorry to hear about this bad experience with the postal system. It seems unbelievable that it could happen! That someone in Russia was dishonest? Better not to comment on that, but I'd like to think they would have realized it was an error and sent it on to the correct address or returned it to you.

Kelly
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neilt3 View Drop Down
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Post Options Post Options   Quote neilt3 Quote  Post ReplyReply Direct Link To This Post Posted: 11 February 2020 at 17:55
I've had plenty of parcels delivered from Russia , the Ukraine and other parts there abouts .
Not had any problems whatsoever .
Currently waiting for a package from there now .
Posted on 31st January , received in the u.k on the 8th .
Just waiting for our lot to get it to me .

I haven't sent anything that way so haven't lost anything .

see my photostream on flickr;
http://www.flickr.com/photos/neilt3/
C & C welcome.
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