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dark frame problem with A500

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Leike1 View Drop Down
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Posts: 31 		Post Options Post Options   Quote Leike1 Quote  Post ReplyReply Direct Link To This Post Topic: dark frame problem with A500
    Posted: 03 November 2010 at 19:28
Is it a FFB-repair or a general overhaul? The partchange in my A500 has resulted in no more FFB, even with the 6000 klick's I have taken sinds the camera came back.
About the shutter mall-function, this occurs in my trusty A100, mostly in colder en moist wether. Again, with over 20.000 klicks, it's got his tol of durt also.

Good luck with the repairs.
 



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cruzerpics View Drop Down
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Posts: 704 		Post Options Post Options   Quote cruzerpics Quote  Post ReplyReply Direct Link To This Post Posted: 03 November 2010 at 04:07
I finally took the time to send my camera in to get it repaired under warranty as I noticed it was reaching it's 1st birthday in a few days.

After nearly one year and over 10k shots on it my trusty a500 is looking a tired in addition to the FBF problem. The rubber grip where the tips of my index and pinky finger rest has worn it self to the plastic body. Also noted in my repair request is the occasional jamming of the lens release button. I've been shooting with mainly primes and the constant lens changing shows it toll on the mount.

We'll see if all this gets attend to and hopefully it will come back to me shortly.

Edited by cruzerpics - 03 November 2010 at 04:08
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harveyzone View Drop Down
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Posts: 918 		Post Options Post Options   Quote harveyzone Quote  Post ReplyReply Direct Link To This Post Posted: 06 August 2010 at 12:39
Originally posted by Leike1 Leike1 wrote:

It's retuned! After 2 and a half week in repair, my A500 returned.
I got it back and only the date had to be set again. The counter of the foto's was 7700, but before it went into repair, the counter was 3300. So they shot 4400 pics just to test it.

Used 4400 shots to test it, or just changed the count number? I am not sure about the A500, but if it is anything like older cameras they probably just used a card with a higher frame count on it and it restarted counting from that point.
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pokko View Drop Down
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Posts: 1 		Post Options Post Options   Quote pokko Quote  Post ReplyReply Direct Link To This Post Posted: 06 August 2010 at 07:40
I have this first frame black problem with my a500 and I'm a bit curious if that change of part 148752611 bring help to the problem? I don't like the idea to send camera to service for changing parts that don't fix the problem.

Interesting detail was that I called Sony's customer service on June and they said that they have never before hear of this problem and I'm the first complaining of FFB! If understood correctly, that was customer support in UK (I called Sony customer support Finland, but call was redicted to because basically they don't have service or support for alphas in Finland).
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Todd Evans View Drop Down
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Posts: 2 		Post Options Post Options   Quote Todd Evans Quote  Post ReplyReply Direct Link To This Post Posted: 26 June 2010 at 15:12
I haven't seen this problem with my A500, but I'm only at 500 frames. Any word on if Sony has acknowledged this issue?
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cruzerpics View Drop Down
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Posts: 704 		Post Options Post Options   Quote cruzerpics Quote  Post ReplyReply Direct Link To This Post Posted: 22 June 2010 at 06:30
My a500 is still having this issue I guess I should send it in for repair. Thanks for sharing your experience so far, hopefully the problem will not return.

Btw- I looked up your part number and it was the "shutter" they replaced.

http://www.theyservice.com/proddetail.php?prod=148752611
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Leike1 View Drop Down
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Posts: 31 		Post Options Post Options   Quote Leike1 Quote  Post ReplyReply Direct Link To This Post Posted: 14 June 2010 at 21:17
It's retuned! After 2 and a half week in repair, my A500 returned.
On the repairsheet it's stated that the camerasection with partnumber 148752611 has been replaced.

Now I hope the First frame black ain't returning.

I got it back and only the date had to be set again. The counter of the foto's was 7700, but before it went into repair, the counter was 3300. So they shot 4400 pics just to test it. And they use Memorysticks to test. The switch was set to it, I use SD-cards.

So back on taking pictures.
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Posts: 266 		Post Options Post Options   Quote LetoAtreidesII Quote  Post ReplyReply Direct Link To This Post Posted: 24 May 2010 at 21:28
I think the black JPGs are smaller simply because a completely black frame is exceedingly easy to compress. :)
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Leike1 View Drop Down
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Posts: 31 		Post Options Post Options   Quote Leike1 Quote  Post ReplyReply Direct Link To This Post Posted: 24 May 2010 at 21:26
As of last saturday I have brought my A500 camera back to the shop. After 2 month of use, it is showing FFB problems . By reading this forum I know of the FFB in the A500 and older KM-camera's
After turning it ON the first shot is black. Because I shoot JPG in the best setting, the filesize is app. 5 MB, but the black JPG-s are 1,5MB. So something is happening.
I will inform you when it's comming back. In this 2 months I shot 3000 pics. I am glad I have my old A100 at hand.
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artuk View Drop Down
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Posts: 3751 		Post Options Post Options   Quote artuk Quote  Post ReplyReply Direct Link To This Post Posted: 23 April 2010 at 10:57
I had a strange problem with mine when I first received it - turning it on, LV worked fine, but in OVF mode, I couldn't get the rear screen to turn on although the shutter would fire. Turning the camera on and off seemed to solve the problem.

The first black frame problem with KM cameras was a mechanical problem caused by wear. Given that some reports here are from quite new cameras, it doesn't seem wear could be the cause.

Maybe the firmware's a big buggy? Although the cameras have been out there for a while now, and there's been no firmware update...
Art
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cruzerpics View Drop Down
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Posts: 704 		Post Options Post Options   Quote cruzerpics Quote  Post ReplyReply Direct Link To This Post Posted: 23 April 2010 at 09:58
Just reporting in about this as it seems I'm getting more occurrences of first black frame on the a500. I've been on holiday the past week and have been leaving the camera switched "on" position so it's always ready to take a shots. I've been only using two prime lenses on this trip 16mm fish and 135mm both old minolta lenses. I had 12 occurrences out of roughly 150 shots (10 with 16mm and 2 with 135mm) My camera settings has been a mix of mostly A priority and occasional M mode. I can't tell from the exif if they were taken with LV or OVF but judging by composition the frames following the FBF they were mainly LV.
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neohc View Drop Down
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Posts: 74 		Post Options Post Options   Quote neohc Quote  Post ReplyReply Direct Link To This Post Posted: 19 April 2010 at 01:17
Scary... I just ordered one... hope this isn't a big problem!
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cruzerpics View Drop Down
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Posts: 704 		Post Options Post Options   Quote cruzerpics Quote  Post ReplyReply Direct Link To This Post Posted: 17 April 2010 at 00:22
I can confirm this happening on my a500, I have 2000+ actuations. It occurs intermittently. I can't seem produce method that causes it to happen but it definitely occurs sometimes when the camera wakes up from sleep mode. The first frame will be black but the next one will be fine.

I hope this is an isolated issue but I hope it continues to be documented here on Dyxum just in case it turns into some worse.
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prjohn58 View Drop Down
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Posts: 203 		Post Options Post Options   Quote prjohn58 Quote  Post ReplyReply Direct Link To This Post Posted: 23 March 2010 at 14:26
Originally posted by mee mee wrote:

I do not have the FBF issue on my a550. However mine do freeze occasionally e.g after I got it out of standby mode (Power Save (LV/OVF)).
When the LCD turns on all info are displayed but I just can't do anything like pressing the shutter, change the aperture or shutter speed even the dial is rotating. The only solution is to turn it off and then on it again.
I have the thought of sending it back to sony but I find it difficult to proof to them as when it will happen again.


Same here (A500), I thought it was a user problem.
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